cancelling penalties and interest where you have administrative difficulties contacting or paying HMRC immediately
The helpline number is 0800 024 1222 – and is an addition to other phone contact numbers.
Opening hours are Monday to Friday from 8 am to 4 pm.
We are the UK’s tax, payments and customs authority, and we have a vital purpose: we collect the money that pays for the UK’s public services and help families and individuals with targeted financial support.
We do this by being impartial and increasingly effective and efficient in our administration. We help the honest majority to get their tax right and make it hard for the dishonest minority to cheat the system.
HMRC is a non-ministerial department, supported by 2 agencies and public bodies.
The term Her Majesty’s Revenue and Customs (HMRC) refers to the tax authority of the U.K. government. The agency, also known as Her Majesty’s Revenue Services, is responsible for collecting taxes, paying child benefits, enforcing tax and customs laws, and enforcing the payment of minimum wage by employers.